General data collection activities during website visits
Every time a data subject or an automated system accesses the website, we collect a range of general data and information. This general data and information is stored in the server's log files. The data and information we collect are:
- an internet protocol address (IP address),
- the data and time of accessing the website,
- the exact page accessed on our website,
- the website from which you accessed our website (known as the referer),
- the browser used and the version of this browser,
- and the operating system used to access our website.
We process this data for the following purposes:
- to warrant a smooth connection with the website,
- to optimise content for you on our website,
- and to warrant system security and stability.
These points are both in your and our legitimate interest. Where necessary, we also use this data to meet our legal obligations in dealings with law enforcement agencies. We will never use the data collected to identify you as a person. The legal basis for this processing is article 6 (1) (f) GDPR. We store these log files for a period of 2 months.
Contact by e-mail, telephone or post
So we can address your concerns at all times, we also process personal data when you contact us by e-mail, telephone or post. We only process the data you provide when you contact us, especially name, address, telephone number, e-mail address and other personal details that may be included in the description of your concern. In fact, this data will be stored for the length of time it takes to address your concern. Especially if you contact us within the scope of an existing contractual relationship or a contractual relationship is established by you contacting us, we will store this data for a prolonged period of time in conformity with our documentation and retention obligations.
During this time, we will not disclose the data you provided when you contacted us to third parties without due authorisation. The legal basis for processing the data may be any of the following: legitimate interest in communication with new prospective customers (Article 6[f] GDPR), your consent (Article 6[a] GDPR) and, when making contact within the scope of an existing contractual relationship or if a contractual relationship is established by initiating such contact, the necessity to perform a contract (Article 6[b] GDPR) and/or the need to comply with a legal obligation (Article 6[c] GDPR).
Contact form, Online application
If you contact us using the form available on our website or by email, or send us your application, we will process the data you provide as well as the above mentioned general data. By using our form you agree that we may process your data. We will not disclose this data to any third party and will use the data exclusively for processing your request and for answering your enquiry. Your consent according to article 6 (1) (a) GDPR forms the legal basis for processing your data. In case you contact us by email, the basis is article 6 (1) (f) GDPR. The data we collect during this process will be deleted as soon as it is no longer required for the purpose you provided it. This is the case when the respective conversation is finished. This in turn is the case when your enquiry appears to be resolved completely. If you contact us for placing a contract, a further legal basis is article 6 (1) (b) GDPR. In this case we keep your enquiry as a business letter for 7 years.
If you sign up for our reminder service, we will process and save your email address as this will allow us to remind you of specific dates at regular intervals by email as per your request. During sing up we obtain your permission to process your email address. We will retain your data until you unsubscribe from this service. We will not disclose your email address without your consent. Sign up is necessary for this service. Your consent according to article 6 (1) (a) GDPR forms the legal basis for processing your data. You may withdraw your consent and unsubscribe from this service at any time without affecting the legality of the processing carried out with your consent up to the withdrawal. You may unsubscribe by clicking the link contained in every reminder email or by sending a message to the contact data supplied above. We retain your data as long as you are subscribed to the service.
You have the option of subscribing to our newsletter on our website. For this purpose, we require your email address and your agreement with the newsletter subscription.
If you do not supply your email address, you will not receive our newsletters. However if you do not supply optional data, you will still receive the newsletters but they will not be personalised.
For signing up to our newsletter, we use the so called double opt-in procedure. This means that once you have signed up for the newsletter, we will send you an email confirmation along with a link for you to confirm your subscription. Unless you confirm your subscription within 24 hours, your data will be deleted automatically. This ensures that no third party can subscribe you to our newsletter without your consent. After your confirmation, we will save your email address, IP address, date and time of registration and all voluntary information in order to be able to send you our newsletters. Your consent according to article 6 (1) (a) GDPR forms the legal basis for processing your data.
You may withdraw your consent and unsubscribe from this service at any time without affecting the legality of the processing carried out with your consent up to the withdrawal. You may unsubscribe by clicking the link contained in every newsletter email or by sending a message to the contact data supplied above. We retain your data as long as you are subscribed to the newsletter. We will not disclose this data without your consent.
Generally, you enjoy the following rights: the right to access your data, the right to rectification of your data, the right to erasure of your data, the right to restrict processing of your data, the right to data portability and the right to object to the processing of your data. If you believe that the processing of your data is in breach of data protection law, or your rights under data protection law are otherwise infringed, you may file a claim with the supervisory authority. A list of the competent supervisory authorities classified by Länder is available at www.datenschutz-wiki.de.
You will find further information on your rights at BFDI - Federal Commissioner for Data Protection and Freedom of Information.
Please address all inquiries, declarations and questions relating to data use to Dana Zabel.
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